Maryland Access Point (MAP) serves as the entry point for obtaining information, referrals, and options counseling for older adults, adults with disabilities, their families, caregivers, and professionals.

The Baltimore City MAP phone number is 410-396-CARE (2273). Calls are answered by a team of Certified Information and Referral Specialists (CIRS), Monday through Friday, between the hours of 8:30 a.m. and 4:30 p.m.

If you are seeking services in other counties in Maryland, you may contact the Maryland MAP by calling 1-844-627-5465. The Maryland MAP website offers information about health and support services for older Marylanders and persons with disabilities.

Maryland Access Point of Baltimore City provides:

• Benefits CheckUp: MAP administers a free and confidential questionnaire that helps to determine programs and services that an individual may be eligible for on a local, state, and federal level. Individuals 55 and older can complete the questionnaire attached and email it to map.bchd@baltimorecity.gov or mail it to 417 East Fayette Street, 6th floor, Baltimore, Maryland 21202. The MAP office can also send the Benefits CheckUp questionnaire through the mail. To receive a copy of the questionnaire please call 410-396-CARE (2273). Benefits Check Up.pdf

• Options Counseling: Individuals can contact MAP to speak with qualified staff to identify long-term goals, needs, and challenges. Together, you’ll develop a written plan, locate available public and private services, and get connected as needed. This person-centered plan will be designed to fit your preferences and financial options. Call 410-396-CARE (2273) to discuss long-term care goals and support services.

• Community Outreach and Presentations: MAP provides outreach to its community, educating its consumers about the services that are available to them. To request outreach from MAP please call 410-396-CARE (2273) or fill out the form below and email it to map.bchd@baltimorecity.gov or mail it to 417 East Fayette Street, 6th floor, Baltimore, MD 21202.  MAP Referral Muti-purpose.pdf

• Resource Request: MAP provides resources and educational materials for personal needs, community members, or community events (e.g. Community resource guides, gold cards, housing lists, taxi card applications, water discount applications, and energy assistance applications). To request a resource call 410-396-CARE (2273) or fill out the form below and email it to map.bchd@baltimorecity.gov or mail it to 417 East Fayette Street, 6th floor, Baltimore, MD 21202.  MAP Referral Muti-purpose.pdf

  ---

  File(s) available on this page for download requires special software to view. If you do not have that software, you can obtain it from the following source(s):

  Portable Document Format (PDF): https://get.adobe.com/reader/