One day in 1997, a man woke up in the ER after experiencing a heroin overdose. He was scared and homeless, unsure of how to access services to manage his addiction. Soon after this experience, the man encountered “the nicest people in the world” at a Baltimore City Health Department Needle Exchange Van. The peer recovery staff built a relationship with this man based on shared experiences and successfully encouraged him to go into—and stick with—a treatment program that worked for him.